The FDIC issued two sets of frequently asked questions addressing banker and consumer concerns related to the coronavirus pandemic.
 
The FAQs for banks address:

• Payment accommodations, including reporting of delinquent loans and how accommodations are documented and reported.
   
• Operational challenges, including limiting access to branch offices, filing requirements, security issues associated with masked customers and cash management.

Meanwhile, the consumer FAQ assures customers that the bank is the safest place for their money and that a branch closure or lobby closure has no bearing on an account’s insured status and addresses other questions about how the FDIC is encouraging banks to handle customer difficulties.
 
To read the bank FAQ visit: https://www.fdic.gov/coronavirus/faq-fi.pdf

To read the consumer FAQ visit: https://www.fdic.gov/coronavirus/faq-customer.pdf